Need
Due to exploding market demand, a European biotechnology company decided to build a state of the art manufacturing facility in the US. To gain significant productivity increases and protect against possible future margin erosion, top management committed to operate the facility using High Performance Work Systems, streamlined business processes and enterprise-wide management software.
Actions
Participated in crafting a balanced strategic scorecard and linking operational metrics to team and individual goals. Developed comprehensive organization design to achieve optimum work flow, organization structure, roles and responsibilities, and supporting systems and processes.
Results
- Facility completed on time and within budget
